Effective Date: 2025-04-15
Applies to all users and customers of www.belleposhak.com
1. Introduction
Welcome to BellePoshak. These Terms & Conditions ("Terms", "Agreement") govern your use of our website, products, and services (collectively, the “Service”). By visiting our website or placing an order, you agree to be legally bound by these Terms. If you do not agree to any part of the Terms, please refrain from using the website.
BellePoshak (“Company”, “we”, “us”, or “our”) reserves the right to update, change, or replace any part of these Terms at any time, without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Terms.
2. Use of the Website
By using our website, you confirm that:
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You are at least 18 years old or accessing under the supervision of a parent or legal guardian.
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All information provided by you (shipping address, email, phone number, etc.) is accurate and complete.
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You will not use the website for fraudulent or illegal activities.
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You will not copy, modify, distribute, or reproduce any part of the website without written permission.
We reserve the right to refuse service, cancel orders, or terminate accounts without prior notice for violations of these Terms.
3. Products and Orders
Product Display:
We make every effort to display products as accurately as possible, including color, fabric, size, and embroidery details. However:
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Product colors may vary due to lighting and device screens.
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Minor differences in embellishment, threadwork, or measurements (up to 5%) are possible due to handcrafting.
Order Acceptance:
Placing an order does not constitute a binding contract. We reserve the right to:
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Refuse or cancel orders due to stock issues, pricing errors, or suspicious activity.
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Limit the quantity of items purchased per order or customer.
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Cancel duplicate orders or bulk purchases suspected of resale.
Once an order is accepted, you will receive a confirmation email. Orders may be cancelled by us if we are unable to fulfill them, and you will be issued a refund where applicable.
4. Pricing and Payments
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All prices are listed in INR (₹) or your selected currency (CAD, USD, etc.) as per geolocation settings.
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Prices are inclusive/exclusive of taxes as applicable by law.
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We reserve the right to change product prices, offers, and shipping charges at any time without notice.
We accept payment through secure third-party gateways such as Razorpay, Stripe, PayPal, Shopify Payments, etc. BellePoshak does not store your card details or payment credentials.
5. Shipping and Delivery
Shipping timelines, fees, and responsibilities are outlined in our Shipping Policy. By placing an order, you agree that:
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Delays due to courier partners, customs, or external factors are not the responsibility of BellePoshak.
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Shipping charges are non-refundable unless an order is cancelled due to fault on our end.
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Any customs or import duties for international shipments are to be paid by the customer.
6. Cancellations, Returns & Refunds
Please refer to our separate:
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Cancellation Policy
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Return & Refund Policy
All return and refund requests are governed by the conditions listed in those documents. Initiating a return does not guarantee a refund — the product must meet eligibility and condition checks.
7. Customer Accounts
To access some features of the site, you may need to create an account. You agree to:
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Maintain the confidentiality of your login credentials
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Accept responsibility for all activities that occur under your account
BellePoshak is not liable for unauthorized account use. If you suspect your account has been compromised, contact us immediately.
8. Intellectual Property
All content on the website including product images, logos, graphics, text, videos, and digital materials are:
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The exclusive property of BellePoshak or its content suppliers
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Protected by Indian and international copyright, trademark, and intellectual property laws
Any unauthorized use, reproduction, distribution, or resale of content is strictly prohibited and may result in legal action.
9. User Conduct
You agree NOT to:
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Post or submit false, misleading, or defamatory information
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Attempt to hack, reverse engineer, or disrupt our platform
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Use automated tools or bots to scrape product data
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Post spam, malware, or malicious code
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Violate the rights of BellePoshak or third-party providers
We reserve the right to suspend or block any user account engaged in misuse.
10. Limitation of Liability
To the fullest extent permitted by law, BellePoshak shall not be liable for:
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Any indirect, incidental, special, or consequential damages
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Loss of data, revenue, or profits
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Issues caused by third-party service providers (couriers, payment gateways, etc.)
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Delays, non-delivery, or damaged goods caused by external events (strikes, weather, customs, etc.)
Total liability shall be limited to the value of the order in question.
11. Force Majeure
BellePoshak shall not be held liable for delays or failures due to events outside its control, including but not limited to: natural disasters, war, cyber-attacks, government restrictions, pandemics, or strikes.
12. Dispute Resolution and Governing Law
This Agreement shall be governed and construed in accordance with the laws of the Republic of India.
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Any dispute arising from or relating to the use of this site shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State].
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In case of disputes, both parties agree to attempt informal resolution before pursuing legal remedies.
13. Termination
We reserve the right to suspend or terminate access to the website at any time, without notice or liability, for any conduct we believe violates these Terms or applicable laws.
14. Changes to Terms
BellePoshak reserves the right to modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website. Users are encouraged to review this page periodically.
15. Contact Us
For questions regarding these Terms, reach out to:
📧 Email: support@belleposhak.com
🕒 Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST